Hiring a Professional Cleaning Company: Ask These Questions!

The home cleaning market is predicted to generate around $40.38 billion by 2025. When you think about it, that’s an impressive number—more money than most people are used to dealing with. However, this may not come as much of a surprise, given that cleaning services are some of the most sought-out businesses in the US.

With all of that said, it’s important to make sure that you’re hiring a reputable cleaning company. In your quest for the ideal professionals, it would be very helpful to have a checklist of questions to ask them. 

In this blog, we will explore crucial queries that should be made during the professional cleaner service search.

Question #1: Are Cleaning Supplies Provided?

Ask if you should provide cleaning supplies or equipment. If the company does not provide them, ask what you can bring so that they can use your in-house cleaning supplies. Usually, however, reputable companies have everything covered.

Question #2: Are There Any References Provided?

References are great tools to use to get a better idea of the company and to see how they function as a whole. This will help you figure out their level of customer satisfaction and their quality of work.

When you request a reference sheet, they will be able to provide their own opinion on the quality of their cleaning services. Failure or refusal to provide it is a big red flag.

After the reference is given, contact around 3 to 5 customers to really get different opinions. Ask questions such as:

  • Did things go well?
  • How was the quality of cleaning work?
  • Were concerns and requests heard?
  • Would these services be hired again?

Question #3: How Much Do the Services Cost?

When it comes time to hire a company to clean your home, one of the first things you want to know is how much it will cost. The price bracket depends on a variety of factors, including whether a business uses specialized equipment, how the staff cleans, and what areas they cover. 

Cleaning companies can have rather opposite price points. This is why asking how much the cost of the services is vital. 

America’s average price range for this runs from low to high, around $65 all the way to $350. Should the company charge beyond that, you need to ask why. Ask for a cost breakdown while you’re at it. That way, you can get the company to properly explain the use of your money in more detail.

Question #4: What Does The Price Include?

When you’re deciding how much to spend on cleaning, it’s worth the extra time and effort to comb through the company’s pricing page to see if they have a flat rate or an hourly rate. This can help you understand if you’re going to get charged extra for any of your rooms or if they have a checklist of everything they will clean when they visit. 

Once you’ve found the answer, bring up any questions or concerns to be sure you understand what is included in their cleaning service.


Professional cleaning companies are incredibly helpful. It’s rather common for most Americans to take on a cleaning service. That said, when hiring a professional cleaning company, it’s important to ask questions such as how much the services cost and what the price includes.

Looking to hire house cleaning professionals? Reach out to Cleanly today! We’re your prime destination for house cleaning and office cleaning services in Morgan Hill, CA, and surrounding areas. Here is our cleaning checklist

Cleanly would love to clean your home! 

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Response to COVID-19

Maggy Maid Referral Agency continues to offer an essential service by referring experts to help our customers with household disinfecting and home sanitizing. To protect customers and our referred house cleaners, we are: 1. Relaying regulations to the referred cleaners, like wearing masks and gloves. 2. Corresponding with house cleaners and the customers. In case of illness, we are available to cancel appointments or make appointment changes. 3. Customers and referred cleaners are requested to make us aware of any illness to eliminate the spread of Covid-19. 4. Monitoring updates from the Center for Disease Control (CDC) in regards to safety and regulations. 5. Conforming to city and state regulations within our industry. 6. Offering Customers ability to log in to our website and self-serve cancel appointments at any time, and the referred house cleaners can do the same. This gives customers and house cleaners ultimate control, even when our office is closed.