FAQ

Frequently asked question

We bring all of our own supplies. If there are supplies that you would prefer us to use (for wood floors for example) feel free to let us know and we can use any supplies you leave out for us.

We accept credit/debit cards! Worried about paying with a credit card? Booking through HouseMaidHero.com is safe and secure. Our online payments are processed though a fully secure 256 bit protocol with extended validation SSL security. Although it is extremely unlikely, any unauthorized charges that are made to your card as a result of doing business with us will be fully refunded. You will not be charged until after your cleaning is complete.

It is our mission to make you happy, and part of that is charging you a fair price for the service provided. Our pricing is competitive, please click the "Pricing" tab at the top of this web page for details

The length of time we clean is based on the service you choose. We do at least 2 hours per appointment, and with extras we can spend up to 8 hours on your home! If you have any specific time constraints please let us know before your appointment.
 
We work 7 days a week from 7:00AM to 5:00PM. Book with us any time and we will be there!